Privacy Policy

Effective Date: June 8, 2026
Company: BRG Realty Corp.
Website: brgrealtycorp.com
Privacy Contact Email: admin@brgrealtycorp.com
Address: 1900 Camden Avenue, San Jose, CA 95124

BRG Realty Corp. and its affiliated brands, offices, websites, platforms, and services, collectively referred to as “BRG,” “we,” “us,” or “our,” respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information from website visitors, customers, prospective customers, real estate agents, prospective agents, vendors, event registrants, and other individuals who interact with BRG.

By using our website, submitting information to us, registering for BRG events, subscribing to communications, becoming a BRG agent, or otherwise interacting with BRG, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through our website, from BRG agents and staff, from public records, from real estate platforms, from service providers, and from third-party tools used to operate our business.

The types of information we may collect include:


Contact Information
Name, email address, phone number, mailing address, business address, company name, and communication preferences.


Real Estate Inquiry Information
Property preferences, buying, selling, leasing, rental, investment, mortgage, property management, or business brokerage interests.


Agent and Recruiting Information
Information provided by prospective or current BRG agents, including name, contact details, license information, brokerage history, production information, office preferences, onboarding details, training participation, event attendance, and agent service selections.


Transaction and Service Information
Information related to real estate services, brokerage services, referrals, property management, mortgage referrals, business brokerage services, event registrations, training programs, office services, and customer support.


Website and Technology Information
IP address, browser type, device information, pages visited, referral source, cookies, tracking pixels, analytics data, form submissions, and usage activity.


Communication Information
Emails, text messages, phone calls, voicemail messages, chat messages, website form submissions, calendar registrations, survey responses, and other communications with BRG.


Payment and Billing Information
Where applicable, we may collect billing information, transaction details, subscription selections, invoices, and payment-related information. Payment processing may be handled by third-party payment providers.

2. How We Use Personal Information


BRG may use personal information for the following purposes:

  • To respond to inquiries and provide real estate, brokerage, property management, mortgage referral, business brokerage, event, training, office, and customer support services.
  • To communicate with customers, prospective customers, vendors, agents, and prospective agents.
  • To send property updates, listing information, market updates, event announcements, brokerage updates, training reminders, recruiting communications, office notices, and service-related messages.
  • To process agent onboarding, agent support, training participation, brokerage communications, event registration, and internal brokerage operations.
  • To operate, maintain, improve, and personalize our website and services.
  • To analyze website traffic, marketing performance, communication engagement, and service usage.
  • To maintain security, prevent fraud, comply with legal obligations, and enforce company policies.
  • To support business operations, recordkeeping, accounting, compliance, and internal administration.
  • To send marketing communications where permitted by law and where you have not opted out.


3. Text Message and SMS Communications

BRG may offer text message alerts and SMS communications to customers, prospective customers, agents, prospective agents, vendors, event attendees, and other individuals who provide their mobile phone numbers to BRG.

Customer and Website Visitor SMS Consent

By submitting your phone number through a BRG website form, lead form, event registration form, inquiry form, customer intake form, or other communication channel, you consent to receive calls and text messages from BRG, BRG agents, BRG representatives, and service providers acting on BRG’s behalf.

These messages may include property information, appointment reminders, event updates, service updates, market updates, customer support messages, recruiting information, marketing communications, and other BRG-related communications.

Consent to receive marketing text messages is not a condition of purchasing any property, service, or product from BRG.


BRG Agent SMS Consent

By becoming a BRG agent, affiliating your real estate license with BRG, completing onboarding, participating in BRG programs, or providing your mobile phone number to BRG as part of your agent relationship, you consent to receive text message updates from the brokerage.

These text messages may include, but are not limited to:

  • Upcoming BRG events
  • Brokerage meetings
  • Training opportunities
  • Office announcements
  • Compliance reminders
  • Agent resources
  • Marketing updates
  • Recruiting and retention programs
  • Technology updates
  • Transaction-related reminders
  • Company announcements
  • Emergency or time-sensitive office notices

BRG may send agent communications by SMS, email, phone, CRM notification, calendar invitation, or other communication methods.


SMS Opt-Out

You may opt out of BRG text messages at any time by replying STOP to any text message you receive from us. After opting out, you may receive one final confirmation message.

For help, you may reply HELP or contact us at admin@brgrealtycorp.com.

Message frequency may vary. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

BRG does not sell your consent to receive text messages. We may use third-party messaging platforms, CRM providers, phone systems, or service providers to send and manage text communications on our behalf.


4. Email Communications

BRG may send emails related to property searches, listings, events, training, brokerage updates, agent communications, recruiting, newsletters, marketing, and service updates.

You may unsubscribe from promotional emails by using the unsubscribe link included in the email or by contacting us directly. Transactional, administrative, legal, compliance, and service-related emails may still be sent where permitted by law.


5. Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, analytics tools, advertising technologies, CRM tracking, and similar technologies to improve website performance, understand visitor activity, measure marketing campaigns, and personalize communications.

These technologies may collect information such as IP address, device type, browser type, pages viewed, links clicked, referring websites, and general location information.

You may adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.


6. How We Share Personal Information

BRG may share personal information with the following categories of recipients:


BRG Agents, Staff, and Affiliates
To respond to inquiries, provide services, support transactions, coordinate events, manage agent communications, and operate the brokerage.


Service Providers
Including CRM providers, website hosting companies, email platforms, SMS/text messaging providers, analytics providers, payment processors, transaction management platforms, marketing vendors, IT providers, and customer support tools.


Real Estate and Transaction Partners
Including escrow companies, title companies, lenders, inspectors, property managers, contractors, attorneys, accountants, insurance providers, MLS platforms, and other parties involved in real estate services or transactions.


Legal, Compliance, and Government Parties
Where required to comply with applicable law, regulations, subpoenas, court orders, licensing requirements, investigations, or legal rights.


Business Transfers
In connection with a merger, acquisition, restructuring, sale of assets, financing, or transfer of all or part of our business.

BRG does not sell personal information in the traditional sense of exchanging personal information for money. If our use of advertising, analytics, or tracking technologies is considered a “sale” or “sharing” under applicable privacy laws, you may have the right to opt out as described below.


7. California Privacy Rights

California residents may have certain rights under California privacy laws, depending on the nature of their relationship with BRG and how their personal information is collected and used.


These rights may include:

  • The right to know what categories of personal information we collect, use, disclose, sell, or share.
  • The right to request access to personal information we maintain about you.
  • The right to request deletion of personal information, subject to legal exceptions.
  • The right to request correction of inaccurate personal information.
  • The right to opt out of the sale or sharing of personal information, where applicable.
  • The right to limit the use and disclosure of sensitive personal information, where applicable.
  • The right not to be discriminated against for exercising privacy rights.


To submit a privacy request, please contact us at:

Email: admin@brgrealtycorp.com
Mail: BRG Realty Corp., 1900 Camden Avenue, San Jose, CA 95124

We may need to verify your identity before processing certain requests. Authorized agents may submit requests on behalf of California residents where permitted by law.


8. Categories of Personal Information Collected


Depending on your interaction with BRG, we may collect the following categories of personal information:

  • Identifiers, such as name, email address, phone number, postal address, IP address, and online identifiers.
  • Commercial information, such as service inquiries, transaction history, event registration, and customer relationship details.
  • Internet or electronic network activity, such as website usage, cookies, and analytics data.
  • Professional or employment-related information, such as real estate license information, brokerage affiliation, agent onboarding information, and training participation.
  • Geolocation information, such as general location derived from IP address or information you provide.
  • Audio, electronic, or visual information, such as calls, voicemails, messages, photos, or event participation where applicable.
  • Inferences, such as communication preferences, service interests, or property preferences.
  • Sensitive personal information, only where necessary and permitted, such as account login information, government-issued license information, or other information required for compliance, transactions, or agent onboarding.


9. Data Retention

BRG retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, enforcing agreements, supporting brokerage operations, and maintaining compliance records.

Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and business needs.


10. Data Security

BRG uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. BRG cannot guarantee absolute security of personal information.


11. Third-Party Websites and Services

Our website, emails, text messages, or communications may contain links to third-party websites, MLS platforms, property search tools, payment processors, social media platforms, event platforms, and vendor services.

BRG is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.


12. Children’s Privacy

BRG’s website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.


13. Agent Communications and Brokerage Notices


BRG agents understand and agree that brokerage communications are an important part of maintaining a productive, informed, and compliant brokerage environment.

By affiliating with BRG, agents consent to receive brokerage communications through multiple channels, including email, SMS/text message, phone, CRM, calendar invitations, internal platforms, and other communication methods.

These communications may relate to brokerage operations, compliance, training, company events, agent resources, office updates, transaction processes, technology platforms, marketing opportunities, recruiting programs, and other business-related updates.

Agents may opt out of promotional SMS messages by replying STOP, but certain administrative, legal, compliance, emergency, or service-related communications may still be provided through other permitted channels.


14. Changes to This Privacy Policy

BRG may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Continued use of our website or services after updates are posted means you acknowledge the revised Privacy Policy.


15. Contact Us

If you have questions about this Privacy Policy, your personal information, or BRG communications, please contact us:

BRG Realty Corp.
1900 Camden Avenue
San Jose, CA 95124
Email: admin@brgrealtycorp.com
Website: brgrealtycorp.com


Suggested Website SMS Disclosure Language

Use this short disclosure near any website form where someone enters a phone number:

“By providing your phone number, you agree to receive calls and text messages from BRG Realty Corp., its agents, representatives, and service providers regarding your inquiry, real estate services, events, brokerage updates, and related communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.”


Suggested BRG Agent Onboarding SMS Consent Language

Use this in agent onboarding documents, independent contractor agreements, or internal agent forms:

“By affiliating with BRG Realty Corp. and providing my mobile phone number, I consent to receive text message communications from BRG Realty Corp., its representatives, and service providers regarding brokerage announcements, upcoming events, training, compliance reminders, office updates, technology updates, transaction-related notices, marketing opportunities, and other brokerage-related communications. Message frequency may vary. Message and data rates may apply. I may reply STOP to opt out of SMS messages at any time, though BRG may continue to communicate important administrative, compliance, legal, or service-related information through other permitted channels.”